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holler@weezietowels.com
Text: 912-400-0340

Product

Weezie has spent years researching, testing and designing the perfect towel. First, we start with the best materials. Our towels are made from 100% organic long-staple cotton. Long-staple cotton is more durable and absorbent than regular cotton: length=strength and strength=a longer lasting towel. Second, our towels are woven using an innovative technology that spins the cotton fibers with air. By trapping air within each fiber we have increased the absorbency properties as well as the softness and fluffiness of the towel.

We have taken careful consideration when determining the weight of the towel. Weezie washcloths and hand towels are 500gsm (grams per square meter) and our bath towels and bath sheets are 650gsm (grams per square meter). Our bath towels and bath sheets are hefty, but not so heavy they’ll weigh you down.

Last but not least, Weezie towels are easy on the eyes. We have elevated the design of the standard towel by rounding the corners and adding a sleek piped edge. We have also included a discreet hook to help with faster drying.

100% organic long-staple cotton—the good stuff!

Our towels are made in a family owned and operated factory in Portugal. All customization is done from our headquarters in Savannah, GA.

Our towels are OEKO-TEX® certified. OEKO-TEX® is the international 3rd party certification devoted to testing and approving textiles for dangerous chemicals. They’ve gone above and beyond the legal requirements to ensure that textiles earning their label are at the forefront of safety. This means our products have been put through extensive testing to ensure that the cotton has not been unnecessarily treated with harmful chemicals like pesticides and lead.

Our towels are woven with an innovative technology that spins cotton fibers with air. The result? Towels that are super soft & fluffy, but still lightweight.

Our towels are as absorbent as they come—they can absorb a liter of water in seconds! Say goodbye to sopping wet bathroom floors.

Yes! Usually, soft towels shed fuzz. Our towels shed up to 4x less than traditional towels. Rest assured, purchasing Weezie towels will not leave you wheezing, even for those asthmatics out there 😉

Shedding is to be expected! As soon as you wash your towels once, linting will be at an all time low. 

Washcloth is 13x13 inches, hand towel is 20x30 inches, bath towel is 30x58 inches, and bath sheet is 40x70 inches.

This is totally based on size and personal preference. Our bath towel is larger than average, so even if other towels have always felt a bit snug or short on you, our bath towel still may do the trick! If you like to snuggle up in your towel like a blanket, the bath sheet is for you. 

We recommend dipping your toe in the water with our starter pack, which is perfect for 1 adult. Our starter pack includes 4 bath towels and 2 hand towels at a 15% discount to regular pricing. Live with someone? We recommend 2 starter packs. 

If you don’t see the answer to your question here, email us at holler@weezietowels.com or text us at 912-400-0340.

Towel Care

We recommend washing every 3–5 uses.

We recommend washing your towels together in cold water and tumble drying them on low. This is the most important thing when caring for your towels. Never use fabric softeners, as that will change the absorption properties of the towels. That’s okay because Weezie towels get softer and fluffier with every wash! Always avoid using bleach.

Mistakes happen. If you do use fabric softener, add a 1/2 cup of white vinegar to your next wash cycle to soften your towels.

We are so glad you asked! Use the hook for hanging while your towel is in use. This will give the towel the most air circulation while still keeping your bathroom tidy. We like to reserve the display rack for fresh towels only.

There is nothing worse than a musty smelling towel. We hate to be the bearer of bad news, but that means its time for some new towels. Luckily, Weezie towels are quick drying and are hard to mildew if taken care of properly!

Not to worry! A certain amount of pulling is expected with all super plush towels. Give that thread a little snip snip and the towel is as good as new! You’ll never know it was there.

The telltale sign a towel needs to be replaced is that musty smell or when it has lost its fluffy, absorbent qualities. High quality towels should last 1–2 years depending on usage and proper care.

Embroidery

You do you! We created Weezie because we want everyone to be able to design a towel that reflects their own personal style. Want some inspiration? Check out our embroidery guide.

We got you! Check out our embroidery guide.

We do! Lead times will be longer and embroidery costs will be higher, but send us an email at holler@weezietowels.com with your request and we will get back to you as soon as possible. 

 - Washcloth - For all fonts with the exception of River, the center of the design is 3.25 inches from the bottom of the washcloth. We place the River font according to the baseline of the font, which is 2.25 inches from the bottom of the washcloth.

- Hand Towel - For all fonts with the exception of River, the center of the design is 4.75 inches from the bottom of the hand towel. We place the River font according to the baseline of the font, which is 3.25 inches from the bottom of the hand towel.

- Bath Towel - For all fonts with the exception of River, the center of the design is 6.5 inches from the bottom of the bath towel. We place the River font according to the baseline of the font, which is 4.25 inches from the bottom of the bath towel.

- Bath Sheet- For all fonts with the exception of River, the center of the design is 8 inches from the bottom of the bath sheet. We place the River font according to the baseline of the font, which is 5.25 inches from the bottom of the bath sheet.  

- Washcloth - 2.5 inches on a 13 x 13 inch towel

- Hand towel - 3.5 inches on a 20 x 30 inch towel

- Bath towel - 5 inches on a 30 x 58 inch towel

- Bath sheet - 6 inches on a 40 x 70 inch towel

Gifting

Whether for a holiday, wedding, graduation, or birthday, Weezie makes a great gift! We recommend the Weezie starter pack of 4 bath towels and 2 hand towels. Not looking to spend that much? We recommend two bath towels or two hand towels. Not sure what to get them? Let them design their perfect set by purchasing a gift card here!

Oh no! We hate to hear that. If the products were customized or used, unfortunately we cannot accept the return. If the order is non-customized and hasn’t been used, we will gladly accept the return. Visit our returns page or email us at holler@weezietowels.com with details and we will process your request.

We’d love to help you with your order! Contact us at holler@weezietowels.com and we’ll get back to you right away.

If you received an electronic gift card, just click the REDEEM GIFT CARD link in the email. Create a new account or log in and enter the code from your email. 

Order

Please email us at holler@weezietowels.com as soon as possible if you would like to cancel or change your order. We’ll do our best to process your request!

You can view order status on your Account page, which will be updated as soon as you are charged and again once your order ships.

Sorry about that! Sometimes, the carrier takes a few business days to register your shipment status. If your tracking number isn’t working, please reach out to us at holler@weezietowels.com and we will get to the bottom of it!

Shipping

We ship to all 50 states in the US and Puerto Rico.

We have several shipping options to choose from, because sometimes you can wait and sometimes you can’t: Standard (7–10 business days) $10 or FREE if you spend $200, Faster (3–7 business days) $20, Fastest (1–3 business days) $30.

Please allow 1 to 2 business days for us to receive and process your non-custom order before shipping. Please allow 3 weeks for us to receive and process your custom order before shipping.

Trust us, we would love nothing more than to offer free shipping! Unfortunately, because we are a start up, we can’t afford to cover shipping costs at this time. We hope to change this in the future as soon as we scale.

After placing your non-custom order, processing takes 1 to 2 business days before shipping. Please allow an additional 3-4 weeks of processing time for customized orders. As soon as your order ships you’ll receive a shipment notification email with a tracking number. YAY—it’s almost Weezie time!

If your order is shipping to an incorrect address, please email holler@weezietowels.com as soon as possible.

Returns

Weezie accepts returns for all non-used and non-customized purchases. Unfortunately, we cannot accept returns on used or customized purchases. All returns must be processed within 30 days of receiving the order. Please visit our return’s page here or email holler@weezietowels.com with your order number (found on your order confirmation email) to initiate a return or exchange.

Sadly, we do not and will have to deduct the cost of shipping from your return or exchange.

Your refund should appear on your statement within 10 business days.

Don’t worry—our packages don’t include return slips! Just visit our return’s page here.

Unfortunately, gift cards are not refundable. Might we suggest re-gifting?

Other

Please email press@weezietowels.com.

Yes! We want to make it easier for our interior designer friends to recommend Weezie to their clients, so we’re offering a discount off all Weezie.com orders, as well as free shipping upon acceptance into our Interior Designer Program.

Email designers@weezietowels.com and include the following in your submission:

- Copy of your photo ID

- Business License, membership to design organization, or Interior Design Certification

- Expected # of towels ordered per year

- Link to website and/or social channel

We’ll email you within two to three weeks to confirm your application. Once you’re accepted, your discount will be active for one year, at which point you’ll have the option to renew in exchange for a post on your social channels. That’s it!

We do not currently sell through retailers.