Shipping Policy

Shipping Policy

We ship to all 50 states in the US and Puerto Rico. All available shipping options will appear at checkout based on the contents of your order. As soon as your order ships you’ll receive a shipment notification email with a tracking number.  We may split your order into several boxes or bags, depending on the order size. Shipping to a P.O. Box or APO/FPO/DPO address may cause delays.

Carriers

We generally ship via UPS, Fedex, or USPS. If you are unable to receive one of these carriers, please let us know ASAP by emailing holler@weezietowels.com. 

Shipping Times

For orders containing custom embroidered items, we typically offer the following shipping options. Please remember that custom embroidered orders take additional time to process before shipping. 

Shipping Option	Shipping Time	Shipping Fee
Standard	Arrives within 2 Weeks	$10 or Free for Orders $200+
Expedited	Arrives within 1 Week	$35

For orders which do not contain custom embroidered items, we typically offer the following shipping options:

Shipping Option	Shipping Time	Shipping Fee
Standard	Arrives within 8 business days	$10 or Free for Orders $200+
Expedited	Arrives within 5 business days	$15
Rush	Arrives within 3 business days	$35

 

Backorders

If a product is on backorder, we may accept pre orders on that item with an extended shipping window. All products on backorder will show a message on the product page as well as a line item message in cart which estimates the ship window that the order will be available within. Generally, we ship all items in an order together; any orders containing a backordered product will be shipped once all items in the order are in stock and ready to ship.

Returns

Weezie accepts returns for non-customized items that haven’t been used or laundered. Unfortunately, we cannot accept returns on used items or customized purchases. Any items purchased during our Birthday Sale can only be exchanged for store credit. Other restrictions may apply for special promotions, so always check your packing slip!

Generally, all eligible returns must be processed within 30 days of receiving the order. We may designate a longer return window for high volume times like the holiday season (again, check your packing slip!).

For more information on returns, please visit our returns page here.  If you have any questions about your return, you can email us at holler@weezietowels.com.

Want more information? 

See our FAQ here for additional questions or to reach out to our customer service team by email or text.