Shrunk MAJORLY! So sad!!
I requested and received this robe as a Christmas gift, and tried it before washing. I ordered based on size recommendations— I am 5’6”, 110lbs, and ordered the xs. It fit great (oversized and cozy, as shown on the model) ...until I washed it. I was super paranoid about washing it because of the price and the fact that mine is monogrammed, but of course everyone has to wash their bathrobe at some point, and I wanted to wash before wearing. I followed the washing instructions exactly, and the sleeves shrunk WAY more than 5% as listed in the FAQ. I expected some shrinkage as mentioned.. but would estimate that mine shrunk more like 30%. The robe still wraps and ties but did shrink in the body too and is definitely not loose and cozy as it was originally. It is now a fitted robe with sleeves that look ridiculous and feel awkward! Before washing the sleeves hit a couple inches above my wrist when buttoned, and now they hit just under my elbow. Unbuttoned, they were just at my wrist, and now they hit halfway up my forearm. It looks weird and is uncomfortable because the piping also drew in tighter after washing. When sleeves are buttoned up, the piping hits right inside my elbow where I bend my arm, so when folded with the terry doubled, it squeezes around my arm when I bend or try to move. I have very thin arms! It should NOT be this tight! Sadly, the robe doesn’t keep me as warm as it did before I washed it because my arms are only partially covered. I am so disappointed!! For a…
Rated 5 out of 5
Rated 3 out of 5
Rated 2 out of 5
Rated -2 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
We are so sad to read this, and so sorry this ever happened! Our robes should never shrink significantly with good product care (and sounds like you are on the ball!). Unfortunately, it seems like you received a defective robe - and we'll make it right. Our team will connect with you today, so stay tuned! Xx